It is conducted by TeamWork Technologies^TM, Inc. and a group of leading consultants and sponsors to develop a broad based method of diagnosing the effectiveness of various management practices under different strategic and competitive circumstances. It provides a multidimensional set of metrics and relative measures to evaluate key management practice trends relative to competition. It involves both self and competitor assessment in the following areas:

• People Management; including incentives, culture and leadership style

• Operations Management; including quality and productivity practice

• Marketing; including practices and resulting customer quality perceptions

• Performance Improvement; including reengineering and empowerment

• General Management; covering practices from planning to succession

• Served Market; characteristics including growth and segmentation

• Strategic Position; descriptors including relative market share and quality

• Financial and Operational Results; including emphasis on growth-vs-profit

As a continuous assessment process, the ManagementPractice^TM Benchmarking Service is designed to help any business deal with change, renewal and competition in today's complex environment. It is designed to bring a complete set of metrics to track common management practices on an ongoing basis.

When used with the management team, it helps produce dialog and builds a shared understanding of appropriate changes needed. Participating businesses become members of a growing knowledge base designed to help leaders select the actions most likely to produce continued success. The knowledgebase helps leaders differentiate between the practices of winners and losers.